Dedicated Account Manager
Your dedicated account manager will work closely with you to ensure you receive
the most cost effective service possible. Regular reviews will be arranged at
your convenience. |
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Ordering
Ordering methods can be accommodated to suit your personal choice. Order by
phone, fax, e-mail or on-line.
t. 0845 612 4444
f. 0845 312 4418
e. click here
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Reporting
Usage reports can be prepared by product, group, cost centre on monthly,
quarterly or annual basis. All reports can be tailored to suit your particular
style of management information. |
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Partner Support Team
Our experienced partner support team is dedicated to taking your orders and
providing an instant response to your enquiries over the phone. |
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On-line Ordering
Our on-line ordering facility is available 24 hours a day, 7 days a week by
visiting www.dgos.co.uk All orders are transferred direct
to our warehouse for dispatch the following day. |
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Dealer Excellence Award 2004
DGOS has won prestigious national awards for innovation, quality and
outstanding customer service, and is the UK's office products dealer of the
year 2004. |
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Helpdesk Hours
Our helpdesk hours are :
8:30 am to 5:00 pm
Monday to Friday
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Delivery
Delivery can be arranged to suit your requirements. Orders will be transferred
to our operating system and sent by EDI to our main warehouse. Dependent on
site location, deliveries will be made on our own vehicle or contracted
carriers. Full order tracking is available for carrier items and full
management for our own vehicles. |
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ISO 9000, 9001, 9002
DGOS is a registered member of the BOSS Federation which upholds quality
standards of our industry. Our group partner Superstat holds Investors In
People which assures procedures, training and development. |
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Product Portfolio
The DGOS product portfolio includes over 20,000 products stocked at 12 regional
distribution centres across the UK. Some of our Products Ranges:
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General Office Products
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Furniture
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Computer Supplies
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Print
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Business Gifts
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Facilities Management
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Business Machines
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Catering & Janitorial
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Account Management
The following can be arranged to suit your requirements:
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Reviews
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Cost Centre Analysis
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Product Analysis &
Recommendations
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Buying procedure & budgets
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Tailored delivery solutions
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Streamlined invoicing
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Guarantees
All products carry a minimum 12 month guarantee. All furniture items are
guaranteed for 6 years.
Environmental Policy
DGOS has a strict environmental policy and works with manufacturers who are
committed to ensuring their materials and processes are environmentally sound
where ever possible. |